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about mstalks

title_ab

MS Talks India is one of the leading successful startup company working to promote presentation literacy, skill development in India.

To fulfill and serve the training and coaching we have a team of experts under the branch of “MS Talks Training & Consulting” working in the areas of conference hosting, training, coaching and mentoring under various training programs.

“MS Talks Training & Consulting” has been working extensively in the area of corporate training, coaching and consulting for clients in India for institutions, corporate, start ups and SME’s through dedicated team of industry professionals and experts.

Also, we would love to do contractual training followed by trail of sessions and frequent visit to interact and handhold employees.

specialization in modules of training for corporates

  • KASH Model,TCR Model of Communication
  • Non Verbal Communication
  • Importance of Paralanguage
  • Types of Gestures
  • Eye Contact

Targeted Audience: Executive, Managers Staff Officers Sales Leaders up to Middle Management

Desired Outcomes of Training Session: Corporate approach to deal with clients Maintain smooth relationship with colleagues Skill development for effective communication Greater Productivity Systematic Imparting of Skills Higher Morale and Motivation

  • Daily focused work areas
  • Activities to be performed
  • Morning Huddle format
  • Expectations in Morning Huddle
  • Importance of DILSE
  • Day end Reporting analysis

Targeted Audience: Sales Executive, Officers mainly into field duties to promote company’s products and services.

Desired Outcomes of Training Session:

  • Systematic approach to manage
  • Apprising about daily expectations
  • Greater Productivity
  • Clarity of thought
  • Higher Morale and Self - Motivation

  • Understanding Leadership in depth
  • Leadership Traits & Skills
  • GyaanWithLagaan
  • Self Motivation
  • Making of TEAM
  • Responsibility versus Ownership
  • Elements of Personal Communication

Targeted Audience: Team players, Area/Regional/Zonal Managers, Sales Leaders and anyone into leadership role

Desired Outcomes of Training Session:

  • Team Management clarity
  • Team Handling Skills
  • Clarity of vision as team leader
  • Role and Attitude as a Leader
  • Team Bonding and development
  • Skillset of a leader
  • Communication style of leaders

  • Introduction to Selling
  • S.M.A.R.T Principle dealing with customers
  • Serve to Sell Philosophy
  • Prerequisites of Selling
  • 3P’s of Selling
  • Process of Selling
  • Selling with S.M.I.L.E.S

Targeted Audience: Sales Managers, Relationship Managers, Area/Regional/Zonal Managers, Sales Leaders and anyone into sales role up to middle management

Desired Outcomes of Training Session:

  • Sales Process and its importance
  • Sales Pitching
  • Dealing with customer
  • Sales Closing
  • Solution based selling approach
  • Customer retention post sales
  • Process orientation

  • Ownership vs Leadership
  • Traits of Ownership
  • Leadership Philosophy
  • Personal Power vs Positional Power
  • Why applauding TEAM is crucial
  • Feed Forward
  • Focused thinking time
  • Business communication

Targeted Audience: Team players, Area/Regional/Zonal Managers, Sales Leaders and anyone into leadership role

Desired Outcomes of Training Session:

  • How Team building is done
  • Creating ownership within team
  • Everyone working for everyone
  • Better closure ratio
  • How to develop Positive approach with desired results
  • Process orientation

  • Communication Skills – Verbal & Non -verbal
  • Listening Skills
  • Negotiation Skills
  • Emotional Intelligence
  • Conflict Resolution
  • Problem Solving
  • Decision Making
  • Effective Public Speaking
  • Business communication

Targeted Audience: Team players, Area/Regional/Zonal Managers, Sales Leaders and anyone into leadership role

Desired Outcomes of Training Session:

  • Communicating effectively with customers
  • Excellent internal communication within team
  • Smooth business dealings
  • Better closure ratio
  • Achieving more through business
  • Confidence creation

  • Art of Conversation
  • Aspect of Speaking
  • Giving a speech
  • PWP Theory
  • Vocal Production – Voice,Clarity,Variety
  • 10 Effective Ways of Presentation
  • Writing your speech
  • Techniques to remember the speech
  • Using Extempore

Targeted Audience: For everyone.

Desired Outcomes of Training Session:

  • Gaining confidence through public speaking
  • Removal of stage fright
  • Different techniques and models to prepare
  • Confident speaking style
  • Becoming an excellent communicator
  • Speech writing

  • What is a Presentation?
  • Preparing for a Presentation
  • Cue Cards and Mind Maps
  • Working With Visual Aids
  • Usage of Whiteboards and flipcharts
  • Usage of Powerpoint
  • Storytelling with presentation
  • K.I.S.S formula
  • Methods of Presentation
  • The Minto Pyramid Principle
  • Presentation in 30 seconds –Elevator Test
  • Organizing the Material
  • Writing Your Presentation
  • Deciding the Presentation Method
  • Managing your Presentation Notes
  • Working with Visual Aids
  • Presenting Data
  • Managing the Event
  • Coping with Presentation Nerves
  • Dealing with Questions

Targeted Audience: Team players, Area/Regional/Zonal Managers, Sales Leaders and anyone into leadership role

Desired Outcomes of Training Session:

  • Organizing your business presentation
  • Art of delivering presentation in corporates
  • Generating Business through presentation
  • Audience engagement
  • Storytelling technique
  • How to design and presentation

  • Self-actualization
  • Maslow’s Hierarchy of Needs
  • Personal Vision
  • Self-Improvement Process
  • Goal Setting
  • Tools for Self-Improvement
  • Measuring yourself

Targeted Audience: For all the learners.

Desired Outcomes of Training Session:

  • Gaining clarity through personal vision
  • Becoming confident to face practical challenges of life
  • Self-realization of what to do and what not to do
  • Direction for small and big goals to succeed
  • Personal Image creation

  • FAME Frame Model
  • Qualities of Effective Team Manager
  • Elements of Team Management
  • Do’&Don’ts for Team Manager
  • How to carry yourself as a manager
  • Right behavior of a Team Manager
  • How to build Winning teams with your personality?
  • How to make a Winning Team?
  • Why Handling Team Need Skills?

Targeted Audience: Team Managers, Sales Leaders handling larger teams, recently promoted Sales Managers going to handle teams in future.

Desired Outcomes of Training Session:

  • Basics of team handling
  • How to make the team work creating right environment?
  • Learning and adapting the qualities great leaders possess
  • Handling team members with sensitivity
  • How team will work for you and your vision for the team
  • Become a shoulder to your team members
  • Developing a support system and attitude of never giving up
  • What not to do as a Team Manager?

  • Who is not Selling?
  • 3C’s of Interdepartmental Relationships
  • Formula for Sales Success
  • Psychology of Sales
  • Attitude for Sales People
  • What Buyers Need and Want
  • Why Sales People Fail?
  • Convert Customer Complaints to Sales Opportunities

Targeted Audience: Front-end Sales Executives, Sales Officers, Relationship Managers, Sales Leaders and anyone into sales and marketing role

Desired Outcomes of Training Session:

  • Becoming more familiar with dejections
  • Strengthening the sales team to understand realities of market
  • Mindset of a sales person
  • Making your own Sales Blueprint
  • Raising the bars by converting complaints to sales

  • Why Formal Relationships Are Important?
  • Interdepartmental Relationships Theory
  • 3C’s of Interdepartmental Relationships
  • Dealing with Conflict
  • Constructing the genuine talk
  • Complimenting with Grace
  • Developing Thanking Attitude
  • Analyzing the problem
  • Comforting each other and going hard on problem
  • Creating Win- Win- Win Situation at workplace.

Targeted Audience: All workers and learners at the workplace.

Desired Outcomes of Training Session:

  • Understanding of problem versus solution
  • Helping attitude and managing criticism
  • Formal relationship ideas and application
  • Developing thanks attitude to grow in the system
  • Talking sensibly with mindset of conflict resolutions
  • Making everyone feel happy with your presence

  • Understanding Etiquette
  • Professional Business Introduction
  • Business Meeting Etiquette
  • Mobile Phone & Telephone Etiquette
  • Business Attire
  • Business Etiquette
  • Business Email Etiquette
  • Dinning Etiquette
  • Networking Etiquette

Targeted Audience: All workers and learners at the workplace.

Desired Outcomes of Training Session:

  • Handle initial contact and business introductions professionally and confidently.
  • Create and maintain long lasting impression of credibility, respect and longevity during business meetings.
  • Using Proper telephone etiquette and create a great first impression on callers with an absolute energetic and cheerful tone.
  • Gain practical tips on handling the most important issues related to professional workplace attire.
  • Learning key guidelines of proper written communication etiquette.
  • Display proper attention to etiquette, protocol and manners of formal business dining.
  • Connecting and Networking in a professional way.

  • Positive attitude versus Practical Attitude
  • Use Positive Words & Language
  • Positive attitude at work
  • Rise up after every Failure
  • Types of Attitude
  • 7 step process to enhance productivity
  • How to avoid negative attitude at work?
  • Inter-relationship between Mind & Body
  • Ways to build your Self-Esteem

Targeted Audience: Executive, Managers Staff Officers Sales Leaders up to Junior Management

Desired Outcomes of Training Session:

  • Increasing productivity levels
  • Healthy relationship with clients and colleagues at work
  • Knowing the personal strengths
  • Developing positive mindset framework
  • Unleashing the power of positivity at work
  • System to manage self-behavior
  • Developing confidence, clarity and concentration.

  • Understanding Stress
  • Causes of Stress
  • Factors influencing Stress
  • Why Stress is good to enhance performance?
  • Eustress versus distress
  • Stress Performance Impact
  • Types of Stress management
  • Methods for Stress Reduction
  • ABC Strategy to Handle Stress

Targeted Audience: Executive, Managers Staff Officers Sales Leaders up to Middle Management

Desired Outcomes of Training Session:

  • Handling stress through self-analysis
  • Increasing productivity levels
  • Manage pressure levels
  • Separate stress from pressure; set checks and balances in place
  • Look at the problems more openly and understand what is wrong and to see what help individual can give and look at the different signs of stress management.
  • Getting proactive and helping to change the thinking patterns

  • Understand the market development ideology
  • Get role clarity
  • Develop an understanding of the SAVE Framework
  • Understand how to make an impactful opening
  • Analyze customer needs through effective probing
  • Propose value by offering a solution (BAFs)
  • Handle objections effectively at the market place
  • Close the call with a specific outcome (SMT)
  • Demonstrate high level of competency to handle
  • Distributor/Channel Partner/Retailer at the market place

Targeted Audience: Front-end Sales Executives, Sales Officers, Relationship Managers, Sales Leaders and anyone into sales and marketing role

Desired Outcomes of Training Session:

  • End to End Sales process understanding
  • How to become an effective sales person to sell?
  • Framework of selling and its merits
  • Art of probing and closing sales calls.
  • Handling objections and negotiating with clients
  • How to do competitor analysis?

  • Why we react the way we do?
  • Top performers ability
  • Triggers of Emotions
  • How EI effects your job performance
  • Sign of High EI
  • 5 Main components of EI
  • People are different
  • Self-aware mindful leadership
  • Methods for Stress Reduction
  • ABC Strategy to Handle Stress

Targeted Audience Executive, Managers Staff Officers Sales Leaders up to Middle Management

Desired Outcomes of Training Session:

  • Identify the benefits of emotional intelligence.
  • Learn the core skills required to practice emotional intelligence.
  • Balance optimism and pessimism.
  • Interpret and manage your emotions.
  • Relate emotional intelligence to the workplace.
  • Define and practice self-management, self-awareness, self-regulation, self-motivation and empathy.
  • Use the concepts and techniques in the workplace.

about author sherry

Who am i as a TEDx Speaker, Josh Talks Speaker, Professional Speaker, Facilitator, Educator, and from the family of 3 generations of Author; I am passionate about speaking and making a difference through my sessions. I love achieving and contributing to outcome-focused results for my clients. My greatest happiness stems up from making people’s lives easier, happier, and more meaningful through right guidance.

Creating Personalized & Customized Learning programs with a W-holistic Approach.

We understand your dreams and design your path.

Would love to add value, let’s connect. mstalkstraining@gmail.com

TRAININGS given at

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